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Hi there, I'm Mandy!

I'm an NDIS participant, and founder of The Plan Experts

I built The Plan Experts to provide an alternative to the standard Plan Management offering - one which is built around a deep understanding, lived experience, and a strong desire to improve the lives of others.

It's easy to feel lost in the system.

The complexity can be overwhelming when as a participant we already have so much on our plate. So we need to build a team around us who understand and support us in the way we want to be supported.

I'm not a number in a queue, I'm a person….. and so are you.

Every person has a story, has unique needs, and unique goals.

I'm here to help you achieve yours.

The Plan Experts business has been built around you, and for you. Please get in touch and let’s chat about how we can help you too.

Searching for answers?

You've come to the right place!

Navigating your NDIS journey can be confusing, overwhelming and super stressful. It doesn't have to be that way! Our Resource Hub has a growing collection of useful resources to make your life a little easier

Check out TPE's Resource Hub

New NDIS participant

Are you new to the NDIS? Find out more about how having a Plan Manager (like us!) can help

Make the Switch

Already have a Plan Manager? We make it easy for you to switch to The Plan Experts

Frequently Asked Questions

Looking for more info? Check out our FAQs page to find answers to all your questions

But I already have a Plan Manager?

Can I change my Plan Manager?

The answer is yes!

The NDIS is designed to give participants choice and control. This includes choosing your Plan Manager.

No matter how far you are into your NDIS plan, you can switch Plan Managers whenever you like. Switching is a quick and easy process and won’t cost you a cent.

Make the switch to The Plan Experts

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Why use a Plan Manager?

Having a Plan Manager gives you a range of benefits, at no cost to you.

There are standards that all Plan Managers are required to meet - we are all following the same rules, as set out by the NDIA.

Here are some of the benefits of Plan Management:

It won't cost you a cent

Plan Management is free of cost to you - fees are paid directly to Plan Managers by the NDIS, AND they don’t come out of your support budget

Maintain choice and control

Using a Plan Manager gives you the opportunity to have full choice and control over which service providers you use.

You can continue to choose from a mix of both registered and unregistered providers to suit your needs

Fast payments and reimbursements

All Plan Managers offer fast invoice turnaround for payments and reimbursements - it's our responsibility to do so.

The systems we have in place help us to cut down on processing time, meaning your invoices will be paid faster.

Free up your time

More time to enjoy life while your Plan Manager manages claims, payments and the administration side of your NDIS budget - at no cost to you

Say goodbye to compliance stress

Plan Management is a highly regulated, transparent and thorough process for managing your funds, as set out by the NDIA.

All Plan Managers must meet strict NDIS registration criteria, and undergo detailed compliance checks and processes on a regular basis

Plan Managers keep records of all invoices and transactions that are processed through your plan.

So in the event of an NDIS audit, you won't have to spend hours digging around to find folders and boxes full of invoices - your Plan Manager has all of this info on hand for you.

Budget tracking support

All Plan Managers provide support and reporting with budget tracking - it's a key part of our role.

Plan Managers will provide regular reporting to show how your funds are being utilised.

Get in touch with one of our friendly team via phone, SMS, email or the online contact form and we will be more than happy to answer any questions you have!

ADDRESS:

PO Box 58, HAPPY VALLEY SA 5159

19/183 Tynte Street, NORTH ADELAIDE SA 5006

PHONE:

0411 711 080

08 8322 2121

EMAIL:

hello@theplanexperts.com.au

INVOICES:

invoices@theplanexperts.com.au

FEEDBACK & COMPLAINTS:

feedback@theplanexperts.com.au