Thank you for your feedback.
You can provide feedback to us by:
You have the right to provide anonymous feedback, but please be aware that this can limit our capacity to investigate a complaint. Please be reassured that your feedback is covered by our Privacy Policy.
If your feedback is a complaint, you have the choice to lodge your concern externally with the NDIS Commission.
To assist you to make a complaint, we have The Plan Experts' Easy Read Guide, which you can download here: ‘How to Make a Complaint’
How do I make a complaint to The Plan Experts?
You can make a complaint in the best way that works for you, for example:
Talk to a team member you feel comfortable with, or anyone at The Plan Experts; or